YOUR PRIVACY MATTERS
Privacy Policy
Phil Whyman Ghost Hunts respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us or make an enquiry about our ghost hunting events.
1. Who We Are
Phil Whyman Ghost Hunts organises and hosts public paranormal investigation events in the United Kingdom.
For enquiries about this Privacy Policy or how your personal information is handled, please contact:
philwhymanghosthunts@gmail.com
2. Information We Collect
When you contact us through our website or by email, we may collect:
Your name
Your email address
The information you provide in your enquiry
Any additional information you voluntarily share with us
When you book an event, your booking details are collected through our third-party ticketing provider, Tickts. We may receive information necessary to administer your booking, communicate event arrangements and manage attendance.
We do not collect payment card details directly through this website. Payments are handled through the ticketing provider and its payment processing services.
3. How We Use Your Information
We use personal information for the following purposes:
To respond to enquiries submitted through our website or by email.
To administer event bookings and provide information about upcoming investigations.
To communicate important event information, including changes, cancellations and practical arrangements.
To maintain appropriate records relating to our events.
To comply with applicable legal and regulatory obligations.
We use personal information only where we have a lawful basis under UK data protection legislation. Depending on the circumstances, this may include fulfilling a contract, taking steps before entering into a contract, complying with legal obligations or pursuing legitimate business interests.
We do not use enquiry details to send unsolicited marketing emails.
4. How We Store and Protect Your Information
We take reasonable steps to protect the personal information entrusted to us and to prevent unauthorised access, loss, misuse or disclosure.
Enquiries submitted through our website are processed using Framer's form services and delivered to our designated business email account. Email correspondence is managed using Gmail.
We use appropriate account security measures and restrict access to personal information to those who need it for legitimate business purposes.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, administering events, resolving disputes and meeting legal obligations.
5. Sharing Your Information
We do not sell your personal information to third parties.
We may share relevant personal information with trusted service providers where necessary to operate our website, manage communications, process bookings and organise events.
These may include:
Framer — our website hosting and contact form provider.
Google — our email service provider.
Tickts — our event ticketing and booking platform.
Stripe — the payment processing service used for ticket purchases.
Where necessary, limited information may also be shared with event venues, authorised members of our investigation team or relevant authorities for legitimate operational, safety or legal purposes.
Each third-party provider handles information according to its own applicable privacy arrangements and data protection responsibilities.
6. Event Bookings and Payments
Tickets for Phil Whyman Ghost Hunts events are purchased through our external ticketing provider, Tickts.
When you select a booking link on our website, you are directed to the Tickts platform to complete your purchase.
Information provided during booking may be used to confirm attendance, issue tickets, communicate important event information and manage guest arrangements.
Payment processing is handled through the ticketing platform and its payment services. Phil Whyman Ghost Hunts does not collect or store customers' full payment card details through this website.
We recommend reviewing the privacy information and booking terms provided by Tickts before completing a purchase.
7. Cookies and Website Analytics
Our website is built and hosted using Framer.
Like many websites, it may use cookies or similar technologies necessary for functionality, security and performance.
Additional analytics or tracking technologies, where enabled, may collect information about how visitors use the website.
Where consent is legally required for non-essential cookies or tracking, we will obtain that consent before using them.
You can manage or block cookies through your browser settings. Some website features may not function as intended if essential cookies are disabled.
8. International Data Transfers
Some of the service providers we use may process or store personal information outside the United Kingdom.
Where UK data protection legislation requires safeguards for international transfers, we rely on applicable adequacy regulations or other recognised transfer safeguards, as appropriate.
9. Your Data Protection Rights
Under UK data protection legislation, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Request restriction of how your information is processed.
Object to certain types of processing.
Request transfer of your information where applicable.
Withdraw consent where processing relies upon your consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights or raise a concern about how your information is handled, please email:
philwhymanghosthunts@gmail.com
You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: https://ico.org.uk
10. Third-Party Websites
Our website may contain links to external websites, including event booking services and social media platforms.
We are not responsible for the privacy practices or content of websites operated by third parties.
We encourage visitors to review the privacy policies of those websites before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website functionality, legal requirements or the way we handle personal information.
Any updated policy will be published on this page, together with its latest revision date.
12. Contact Us
For questions about this Privacy Policy, personal information or data protection requests, please contact:
Phil Whyman Ghost Hunts
Email: philwhymanghosthunts@gmail.com
Last updated: 16 October 2026